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Electronic Consent Agreement

Last Updated: February 21, 2025

This Electronic Consent Agreement («Agreement») is between you and Capital Residential Mortgage, LLC («Capital Residential Mortgage,» «we,» «us,» or «our»), NMLS ID 1882064.

Purpose of This Agreement

This Agreement governs your consent to receive electronic communications from Capital Residential Mortgage regarding your mortgage application, loan servicing, and all related transactions.

 

Scope of Consent

By agreeing to this Electronic Communications Consent Agreement, you authorize us to provide you with any and all communications, disclosures, notices, statements, and other documents («Communications») in electronic format rather than in paper form, including but not limited to:

  • Loan applications and related disclosures
  • Initial and ongoing loan disclosures
  • Account statements and payment notices
  • Annual privacy notices and policies
  • Loan modification documents
  • Tax and insurance notices
  • Change in servicer notices
  • Other loan servicing communications
  • Responses to your inquiries
  • Federal and state-mandated disclosures

 

Method of Electronic Communications

We may deliver electronic communications to you:

  • By email to the email address you provide
  • By posting to our secure web portal
  • By making them available on our website at www.crmortgage.com
  • Through any other electronic means you agree to

 

System Requirements

To access and retain electronic communications, you must have:

  • A valid email address
  • Internet access
  • A computer or mobile device with a current operating system and web browser
  • Software capable of opening PDF files (such as Adobe Reader)
  • Sufficient electronic storage capacity or a printer

 

Paper Copies

You have the right to receive a paper copy of any electronic communication. To request a paper copy, contact us at:

Capital Residential Mortgage, LLC
1604 Spring Hill RD, Suite 160
Vienna, VA 22182
Email: [email protected]
Phone: +1 571-567-7581
We may charge a reasonable fee for paper copies as permitted by applicable law.

 

Withdrawing Consent

You may withdraw your consent to receive electronic communications at any time by contacting us at the address, email, or phone number listed above. Your withdrawal of consent will become effective within a reasonable period after we receive it. We reserve the right to terminate your loan application or account if you withdraw consent to electronic communications.

 

Updating Contact Information

You must promptly notify us of any change in your email address or other contact information. You can update your contact information by:

 

 

Multiple Borrowers

If your loan includes multiple borrowers, consent to electronic communications by any borrower will apply to all borrowers. Similarly, withdrawal of consent by any borrower will apply to all borrowers.

 

Federal Law Compliance

This consent complies with the Electronic Signatures in Global and National Commerce Act (E-SIGN Act) and other applicable laws and regulations.

 

Consent and Acknowledgment

By selecting «I Agree» or signing below, you:

Confirm you can access this Electronic Communications Consent Agreement
Consent to receive electronic communications as described above
Acknowledge you meet the system requirements described above
Agree to maintain a valid email address
Understand you can withdraw consent at any time
Name: ________________________
Date: _________________________
Email Address: _________________
Signature: _____________________

Capital Residential Mortgage, LLC
1604 Spring Hill RD, Suite 160
Vienna, VA 22182
Email: [email protected]
Phone: +1 571-567-7581
NMLS ID: 1882064