Essential Job Functions:
Establishes, develops, and maintains positive relationships with existing and potential customers.
Must comply with Capital Residential Mortgage LLC company policies and procedures and all applicable federal, state, and local laws, ordinances, rules, regulations, guidelines, and other requirements of the mortgage banking industry.
Develops, maintains, and monitors relationships with client referral sources, including realtors and brokers, builders, developers, financial advisors, and other referral sources to generate mortgage leads with new and existing customers.
Responsible for customer interaction between all parties involved on each loan, as it is originated from application to closing. This includes counseling and prequalifying potential home buyers; taking complete and accurate applications; obtaining all necessary documents, appropriate fees, and lock-in information; overseeing the loan status; and obtaining loan documentation after closing as directed by management.
Stays on top of trends, changes, and developments in their local real estate market.
Writes sales reports, plans, and engage in marketing and promotional activities that support sales goals.
Monitors what competitors are doing by keeping up-to-date with changing rules, regulations, and guidelines from FHMA, FHLMC, FHA, and VA in addition to other investors and agencies.
Participates in ongoing individual and company-sponsored training programs to learn new and different sales techniques.
Stays informed of all origination, processing, appraisal, underwriting, and closing requirements for both Capital Residential Mortgage LLC and investor guidelines on both government and privately insured mortgages.